Shipping & Returns

Delivery & Order Support

For questions about delivery or your order, email bmfabmfa46@gmail.com.

Dispatch

Orders are dispatched within 1 to 2 business days. Business days exclude weekends and public holidays.

Australian Delivery

Standard delivery: Usually 2 to 6 business days after dispatch. Shipping charges and any eligible free shipping offers are shown at checkout.

Express delivery: $15 AUD. Delivery estimates depend on your postcode. Contact us before ordering if you need your parcel by a particular date.

Delivery times are estimates, not guarantees. Regional and remote destinations may take longer.

International Delivery

Enter your delivery address at checkout to see available destinations and shipping charges. Contact us for a delivery estimate before ordering.

Order Updates

For help with your order, send us your order number and the email address used at checkout.

Returns & Exchanges

For hygiene reasons, we do not accept change-of-mind returns or exchanges on shapewear. This does not affect your rights under Australian Consumer Law.

Please check our Size & Fit Guide and contact us if you need sizing advice before ordering.

Problems with an Item

If your item arrives damaged, faulty or different from what you ordered, contact us with your order number and a description of the issue. Include clear photos where helpful.

Contact Customer Care   |   Read the FAQs